Join Our Team: Customer Success Coordinator

At Harbor Brenn Insurance Agencies, we believe the front desk is more than a position—it’s the foundation of exceptional client experience and a launching point for a meaningful career.
We are currently seeking a Customer Success Coordinator to join our team. This role serves as the first point of contact for our clients and plays a critical part in ensuring our office runs efficiently, professionally, and with a welcoming atmosphere.

What You’ll Do

• Greet clients and visitors with professionalism and warmth
• Answer and direct incoming calls with accuracy and efficiency
• Manage incoming and outgoing mail and office communications
• Support internal teams with administrative and coordination tasks
• Maintain organization across front desk operations and shared workflows
• Assist in creating a seamless and positive client experience

What We’re Looking For

• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• A positive, team-oriented attitude
• Attention to detail and a proactive mindset
• Comfort with technology and willingness to learn new systems

Why Join Us
At Harbor Brenn Insurance Agencies, we don’t view this as a standalone role; we view it as a starting point for growth.
Our team is built around our core values:

• Be Amazing
• Embrace Community
• Live Relationships with Excellence
• Be Curious

We are committed to providing training, support, and opportunities for advancement within our agency. Many of our team members have grown their careers by starting in this position and developing into specialized roles. What You Can Expect

• A collaborative and supportive team environment
• Ongoing training and development
• Opportunities for career growth within the agency
• A workplace that values professionalism, positivity, and continuous improvement

Apply
If you’re looking for an opportunity to build a career while making a meaningful impact on both clients and your team, we would love to connect with you.
Please submit your resume to amy@harborbrenn.com or reach out to learn more.