Sponsorship Program Specialist
Job Title: Sponsorship Program Specialist
Department: Health
Reports To: Purchased/Referred Care Manager
Salary Range: $21.21 to $34.48 per hour ($44,116.80 to $71,926.40 Annually)
Status: Non-Exempt
Level: H4
Terms: Starting salary expected to be between $21.21 and $26.52 per hour
Opens: October 16, 2026
Closes: October 30, 2026
SUMMARY: The primary purpose of this position is to identify patients with eligibility for LTBB sponsorship of insurance premiums to reduce Purchased/Referred Care expenditures and enhance revenue within the LTBB Health Department. Provides excellent customer service and represents LTBB Health Department in a professional and positive manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide excellent customer service to clients and vendors and fellow employees, and represent LTBB Health Department in a professional, positive manner.
- Recognizes and is sensitive to the cultural dimension inherent in the practice of health education in Native American communities. Must be culturally competent and meet the health literacy and linguistic needs of target populations.
- Expand the sponsorship footprint of the LTBB Health Department and identify new ways to reduce expenditure and enhance revenues.
- Receive referrals from LTBB Pharmacy and Purchased/Referred Care for patients that may qualify for sponsorship programs.
- Make appointments with patients to enroll in insurance coverage and update the patient and LTBB Health Information Systems with new insurance coverage information.
- Complete applications for premium and cost sharing assistance programs, including the Medicare Savings Program and Extra Help program.
- Assist tribal citizens nationwide in identifying premium and cost sharing assistance programs available in their state of residence.
- Performs and provides continuous research and updating of information involving changes in rules and regulations for CMS programs and the Federal Insurance Marketplace.
- Serve as the main point of contact for the LTBB Medicare Reimbursement Program.
- Process Medicare Reimbursement Program applications according to program guidelines.
- Maintain Microsoft Excel tracking spreadsheets for sponsorship programs and the LTBB Medicare Reimbursement Program.
- Maintains client information in the strictest confidence as medical privileged personal information, following HIPAA and LTBB confidentiality expectations.
- Works as a team with other Purchase Referred Care staff to ensure that all Purchase Referred Care duties are completed, including front desk coverage as necessary.
- Attend appropriate training as needed and required.
- Assist with Health Department outreach and events as needed.
- Other duties as assigned, which may include submitting CHEF cases for approval, filing, and providing backup to the Citizen Programs Specialist as needed.
EDUCATION AND EXPERIENCE: High school diploma or GED required with one year of completed college courses (12 credits) required. Minimum 3 years working in a medical office required. A combination of education and work experience may be considered.
KNOWLEDGE, SKILLS, AND ABILITIES: Must be able to work in stressful situations while maintaining a professional demeanor and positive working environment. Must be able to build and maintain professional working relationships with outside entities. Must be able to multi-task and thrive in a fast paced, busy working environment. Must have a strong attention to detail. Must maintain accurate and organized records of all sponsorship and reimbursement programs. Must possess strong computer skills (Microsoft Word, Excel, and Outlook). Must be able to type 50 wpm and able to create formulas in Excel and maintain Excel spreadsheets. Must have strong written skills and be able to compose a professional business letter, memo and report. Must be able to verbally communicate in a clear and confident manner, in person and on the phone with patients, coworkers and outside entities. Must be able to operate copiers, fax machines and calculators. Must be proficient in basic math. Must be willing to travel occasionally, possibly including air travel and several consecutive nights. Must be reliable and able to follow work rules and schedule. Must be able to accept constructive feedback. Must be able to work as part of a team in delivery of Health Department goals. Conducts behavior in a manner that is always professional and courteous to all patients and staff. Must have an excellent work history that displays reliability and attention to detail. Must have a good work history with LTBB if previously employed by the Tribe.
CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a valid driver’s license, reliable transportation and be insurable by LTBB’s carrier for duration of employment.
COMMENTS: Indian preference will apply (Preference will be given to qualified Native American applicants in accordance with the LTBB Indian Preference Statute). Position is contingent upon completing and passing a comprehensive background check. Individual must take TB test and get influenza vaccination annually due to working in a health setting. LTBB Health Department is scent-free, and all employees must follow these guidelines.
ABOUT US: On Sept. 21, 1994, the Little Traverse Bay Bands of Odawa Indians (LTBB) was federally reaffirmed with the signing of Public Law 103-324. The Tribe is governed by a nine-member Tribal Council. The LTBB Government presently employs over 200 Native and Non-Native employees across more than 20 departments, ranging from Healthcare to Natural Resources.
BENEFITS: Medical, Dental, Vision, 401(k) match, 13 Holidays, PTO, Parental, Cultural, Wellness and Educational leave, and more!
TO APPLY: Please submit LTBB Application Form, Resume, and Cover Letter by Email to hr@ltbbodawa-nsn.gov or via Fax, Mail, or In Person at our Human Resources (HR) office.
LTBB Application Form: https://ltbbodawa-nsn.gov/wp-content/uploads/2021/03/Employment-Application.pdf
HR Contact Info: https://ltbbodawa-nsn.gov/departments/human-resources-department/job-opportunities/
